Frequently Asked Questions
What areas do you deliver?
Our small delivery team is covering as many Auckland suburbs as possible. Postcodes currently eligible for delivery include:
0600, 0610, 0620, 0622, 0624, 0626, 0627, 0629, 1010, 1011, 1021, 1022, 1023, 1024, 1025, 1026, 1041, 1050, 1052, 1061, 1141, 1042, 1144, 1149.
We’re always working to expand our reach and send us an email if you’re desperately outside our zones.
How much does delivery cost?
Delivery is free for all orders over $50. We have no minimum spend and delivery charge for smaller orders is charged at $12. We’re not able to accept offers to pay more for delivery outside of our delivery areas.
Which days do you deliver?
We’re delivering 7 days a week. Please place your order online before 7pm for next day delivery.
When can I expect my delivery?
Our delivery team is racing all across Auckland to get your bread treats to you. Due to current demand, please expect your order to arrive between mid-morning and late afternoon. If you do not receive your order by 5pm on your chosen delivery date, please email us at email@example.com.
It's likely that I won't be home when my order is delivered. Will you still deliver?
Yes. We will leave your order in a safe place of our choosing and we’ll also send you a text alert to say it’s arrived.
Is it possible to pick up in store?
We’re working to add this feature soon. Keep checking our website for updates.
Why are some of your products ‘Sold out’?
To ensure we can fulfill all orders, we need to limit the quantities available so as not to overwhelm our bakers and packing team. ‘Sold out’ means the marked item is no longer available to receive the following day. Our quantities refresh after 7pm each day, be sure to order quickly to avoid missing out!
Can I edit the details of my order?
Plans change and you may need to edit the delivery address or quantities for your order. No stress, please send us an email outlining all of the changes to firstname.lastname@example.org. All changes must be notified by 7pm on the day prior to the selected delivery date. Please always reference your order number.
Do you offer discounts for big orders?
We offer a 10% discount for all orders over $200. This discount is applied automatically at checkout.
These orders are eligible for priority delivery. For workplace or function catering, please email us all the information we need to help your event run smoothly. email@example.com.
How fresh is your bread and pastry?
Very. Your bread and/or pastries will have come out of the oven the morning of its delivery day.
Still have a burning question to ask us that we haven't answered above? We're happy to answer your queries through email: firstname.lastname@example.org.